15 minutes is all you get!
When you see the doctor, you have only 15 minutes with them. You cannot ask all of the questions in that time frame. That is why you have to develop a trusting relationship with your pharmacist. You need a pharmacist who is caring, dedicated, and knowledgeable. And most of all, someone who is easy to approach, no matter what the subject. These are some of the core principles we indoctrinated into our drugstore. We treat you as if you are family. Because you ARE!
Now about me. My name is Steven Bellantoni, I have 34 years experience as a pharmacy manager in the Hudson Valley region. Over the years, I have witnessed a total lack of customer care at large chain pharmacies. You probably already know this, the corporate heads only care about the bottom line, not about you, the individual. It became impossible for me to provide my patients with customized care, as many new tasks were added to my responsibilities. Like up selling unnecessary product, selling flu shots, and endless unnecessary paperwork. I want to bring back the good old days, when your pharmacist was your neighbor and friend. Someone you depended on during difficult times.
Now about me. My name is Steven Bellantoni, I have 34 years experience as a pharmacy manager in the Hudson Valley region. Over the years, I have witnessed a total lack of customer care at large chain pharmacies. You probably already know this, the corporate heads only care about the bottom line, not about you, the individual. It became impossible for me to provide my patients with customized care, as many new tasks were added to my responsibilities. Like up selling unnecessary product, selling flu shots, and endless unnecessary paperwork. I want to bring back the good old days, when your pharmacist was your neighbor and friend. Someone you depended on during difficult times.